E-Business
Availability Manager
End To End Service
Management Solution
ESM Technology has developed a patent
pending solution the E-Business Availability
Manager. This solution integrates Remedy® - Action Request System® and
IBM Tivoli
Enterprise Console (TEC) to provide a complete end-to-end service
management solution.
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E-Business
Availability Manager Solution Highlights |
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Automate IBM Tivoli Enterprise Console
notifications to Support Staff |
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Integrates with Remedy® -
Out of Box
Help Desk Solutions |
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Point & Click Notification Rules -
Eliminate complex TEC rule writing |
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Business impact of outage - Payroll
Down - instead of node xxygg |
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Planning tool to simulate outages |
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Rapid ROI - IT Productivity Gains
and IT Labor Savings |
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ITIL®
End-To-End Service Management Solution
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Supports all Remedy®
and IBM Tivoli Enterprise Console platforms |
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© 2008 ESM Technology. All Rights Reserved.
