Learn about ESM Technology success stories

        Industry:  Media and entertainment

        Industry:  Health and life sciences

        Industry: Retail

        Industry: Financial and banking


 

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Industry:  Media and entertainment

      Challenge
      Determine when customer ordering web sites are running slow or down.

      Solution
      ESM Technology Tivoli Specialists architected a solution using IBM Tivoli
      Monitoring and Composite Application management to automatically check
      client web sites if they are running slow, down or can not complete an order
      transaction.

     Savings
     Avoidance of lost revenue when ordering web site is down.  Automated
     manual task performed by help desk staff to check web sites.

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  Industry:  Health and life sciences

      Challenge
      Consolidate servers hosting applications while maintaining application
      response time.

      Solution
      ESM Technology Tivoli Specialists architected a solution using IBM Tivoli
      Composite Application management to benchmark and monitor existing
      application response time by tracking transaction from end to end measuring
      real user response time.
     
     Savings
     Downsized Data Center facilities by closing down one site and consolidating
     applications on virtual servers while maintaining application response time

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  Industry: Retail

      Challenge
      Monitor retail stores POS's and servers for outages and remotely manage
      to install and maintain the latest software and OS updates.

      Solution
      ESM Technology Tivoli Specialists architected a solution using IBM Tivoli
      Monitoring suite to monitor each retail location stack which includes
      OS, Database, J2EE Servers and MQ for outages and IBM Tivoli Provisioning
      Manager to maintain the latest levels of software.
     
     Savings
     Reduction of the number of IT staff to manage software installs and
     upgrades at each retail location.  Automated notification when retail
     location experiences an outage.

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  Industry: Financial and banking

      Challenge
      Monitor the servers, applications and middleware that process financial
      data for outages.

      Solution
      ESM Technology Tivoli Specialists architected a solution using IBM Tivoli
      Monitoring suite to monitor the financial systems for outages and provide
      automated corrective actions and notification of support staff.
     
     Savings
     Avoidance of lost revenue for time critical financial data. 

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